Billing & Account FAQ
Do you offer a free trial?
Yes, it's free for 15 days with free support, no credit card is required. Once your trial ends, your data remains safe. If you decide not to continue with us, we simply pause your account and wish you well. Try it Free
What is an "active employee" for billing calculation?
An active employee is one with punches during the billing period. You do not have to change or set employee status. If the employee does not have punch activity then they will not be included in the fee for the billing period.
Are there add-on fees for more than one administrator/manager/supervisor?
No. While some platforms have a monthly surcharge for additional software administrators, COMPUMATIC ONLINE adds $0 (zero) extra fee for any user roles. Pay only for active employees.
Are there add-on fees for using a time clock terminal?
No. While some platforms have a monthly surcharge for connecting multiple clocks to the software, COMPUMATIC ONLINE adds $0 (zero) extra fees, regardless of how many clock terminals are connected.
Do you offer different levels with different features?
With COMPUMATIC ONLINE what you see is what you get. All features are included with every account.
How often will my rate increase?
Never, COMPUMATIC ONLINE offers a rate lock guarantee, rates will not increase for active accounts in good standing (* except in the case of a discount applied for a specified period).
Will my bill be the same every month?
It depends on your usage. COMPUMATIC ONLINE uses a pay as you go pricing model meaning you only pay for what you use each month. If your active employee count increases or decreases then your monthly bill will increase or decrease accordingly.
Do I have to sign a long term contract?
No, COMPUMATIC ONLINE is a month to month service. We'd love to see you stay forever but you are free to leave our service at any time for any reason. No catches, no penalty, no hoops to jump through.
Yes, it's free for 15 days with free support, no credit card is required. Once your trial ends, your data remains safe. If you decide not to continue with us, we simply pause your account and wish you well. Try it Free
What is an "active employee" for billing calculation?
An active employee is one with punches during the billing period. You do not have to change or set employee status. If the employee does not have punch activity then they will not be included in the fee for the billing period.
Are there add-on fees for more than one administrator/manager/supervisor?
No. While some platforms have a monthly surcharge for additional software administrators, COMPUMATIC ONLINE adds $0 (zero) extra fee for any user roles. Pay only for active employees.
Are there add-on fees for using a time clock terminal?
No. While some platforms have a monthly surcharge for connecting multiple clocks to the software, COMPUMATIC ONLINE adds $0 (zero) extra fees, regardless of how many clock terminals are connected.
Do you offer different levels with different features?
With COMPUMATIC ONLINE what you see is what you get. All features are included with every account.
How often will my rate increase?
Never, COMPUMATIC ONLINE offers a rate lock guarantee, rates will not increase for active accounts in good standing (* except in the case of a discount applied for a specified period).
Will my bill be the same every month?
It depends on your usage. COMPUMATIC ONLINE uses a pay as you go pricing model meaning you only pay for what you use each month. If your active employee count increases or decreases then your monthly bill will increase or decrease accordingly.
Do I have to sign a long term contract?
No, COMPUMATIC ONLINE is a month to month service. We'd love to see you stay forever but you are free to leave our service at any time for any reason. No catches, no penalty, no hoops to jump through.